Ask any seasoned entrepreneur or executive where the business world is heading, and they’ll tell you the same thing: artificial intelligence is leading the way. The impact of artificial intelligence in business extends far beyond automation. It’s transforming decision-making, speeding up productivity, improving customer relationships, and transforming entire industries.

As a BCOM student – or a prospective one – on for everything you need to know, and why now’s the time to turn knowledge about AI for business into your superpower and competitive edge. 

Why Artificial Intelligence in Business is Essential for Future Leaders

Nearly 78% of Canadian small and medium-sized businesses (SMBs) are now actively seeking to adopt AI technologies, and 65% are encouraging their employees to explore AI tools in daily tasks. Those already using AI report a powerful uptick in productivity (an average 31% increase), along with stronger customer satisfaction, sharper work quality, and higher employee engagement.

Here’s where things get even more interesting: 27% of entrepreneurs currently using AI tools don’t even realize they are. This signals a glaring knowledge gap and a major opportunity for students. Business leaders need team members who understand how AI is quietly working behind the scenes and how to unlock its full power in real-time.

Key AI Applications in Business That Are Changing the Workforce

AI for business is not about replacing humans. It’s about enhancing what they can do. Some of the most impactful AI applications in business include:

  • Predictive analytics: helping businesses forecast sales trends, anticipate market changes, and reduce risk.
  • Natural language processing (NLP): powering chatbots, virtual assistants, and tools that improve customer service and engagement.
  • Personalization engines: tailoring customer experiences in real time based on behavior and preferences – a game-changer for marketing teams.
  • Robotic process automation (RPA): handling repetitive tasks like data entry, invoicing, or scheduling, freeing employees for higher-value work.
  • AI-powered dashboards: automating business intelligence and allowing leaders to make faster, data-backed decisions.

These AI business applications are becoming standard across industries, from finance and retail to logistics and healthcare. What does this mean for students? If you’re hoping to be a valuable hire in the next 2–3 years, understanding these technologies is absolutely essential.

The Benefits of AI in Business and the Skills Students Need

The benefits of AI in business are extensive: higher output, lower costs, leaner operations, personalized customer engagement, and streamlined supply chains. However, none of these benefits emerge without skilled professionals who understand the impact of artificial intelligence in business and know how to deploy and manage AI in thoughtful, ethical ways.

That’s where the current AI skills gap comes in. Currently, thousands of businesses are looking for talent that understands machine learning, AI strategy, and digital transformation – and there simply aren’t enough trained professionals to meet that need.

As a student, this spells opportunity. Building a foundation in AI can add major weight to your resume, no matter whether you’re studying finance, marketing, management, or technology. Luckily, forward-thinking institutions like the International Business University (IBU) in Toronto are addressing this head-on, integrating AI fluency into their business programs. With options like the BCOM in Information Technology Management or Digital Sales & Marketing, IBU prepares students for an AI-enabled future.

How to Prepare for an AI-Driven Job Market

The impact of artificial intelligence in business is only going to accelerate. So, how can you transition from student to sought-after AI-fluent professional?

  1. Choose the right program: Look for business degrees that feature AI integration — not just in tech courses, but across marketing, operations, and leadership modules.
  2. Learn the tools: Educate yourself on platforms like ChatGPT, Salesforce Einstein, Microsoft Power BI, and other AI tools being used in daily business operations.
  3. Focus on transferable skills: Data literacy, critical thinking, and ethical reasoning are just as important as technical know-how when you’re integrating AI into business.
  4. Seek out mentorship: At schools like IBU, professors bring real-world AI experience into the classroom — including case studies and scenarios used by major firms.

Future business leaders will understand AI — but, more importantly, they’ll know how to lead its adoption. Fluency in AI for business will be what separates great candidates from the rest, whether you’re managing a team, launching a startup, or optimizing a global supply chain. The time to build that fluency is now.

Explore IBU’s industry-focused BCOM programs and learn how business education in Canada can set you up for leadership in an AI-powered world. Contact us today for program details and scholarship information.