Frequently Asked Questions

Before Orientation Day

Are there any documents or forms I need to complete before orientation?

School and college mark sheets and certificates
IELTS TRF
Study Permit
Passport
Job Offer Letters and Experience Letters
Any offer documents submitted to the University

Other Common Questions

Before Orientation Day

Can I receive information about campus resources and support services available to students?

Yes

Before Orientation Day

Can I receive a schedule or agenda for orientation events and activities?

Yes, it will be communicated to you.

Before Orientation Day

What is the refund policy?

You can check about the refund policy on our website: https://ibu.ca/refunds/

Before Orientation Day

Can I receive guidance on health insurance coverage, medical services, and wellness resources available on campus?

Yes, on orientation day students will get all the information.

Before Orientation Day

Do students need to bring documents in Hard Copy?

Yes

Before Orientation Day

How do I receive my refund?

Please ensure you update your banking details using the link provided below: https://pay.cibc.com/payRequest/ibu