Frequently Asked Questions

Before Orientation Day

How do I receive my refund?

Please ensure you update your banking details using the link provided below:
https://pay.cibc.com/payRequest/ibu

Other Common Questions

Before Orientation Day

Will there be sessions on academic advising, course registration, and selecting major/minor programs?

You can email your queries to registrar@ibu.ca.

Before Orientation Day

Can I receive information about transportation options, such as public transit routes, campus shuttles, or bike-sharing programs?

There is a student service desk available on campus where assistance can be provided.

Before Orientation Day

Are there any pre-orientation checklists or resources available to help me prepare for my arrival on campus?

Yes, there will be a pre-departure online seminar for the students.

Before Orientation Day

Can I receive information about housing options, including on-campus residences or off-campus accommodations?

There is a student services desk on campus where housing options and help with housing...

Before Orientation Day

Will there be opportunities to meet other international students and get involved in cultural exchange activities?

Yes, on the Orientation Days.

Before Orientation Day

Can I receive guidance on obtaining a student ID card, parking permit, or accessing campus facilities?

On the orientation day you will be obtained a student ID Card and access campus...

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