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Frequently Asked Questions

Before Orientation Day

What is the refund policy?

You can check about the refund policy on our website:
https://ibu.ca/refunds/

Other Common Questions

Before Orientation Day

Can I receive information about campus resources and support services available to students?

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Yes

Before Orientation Day

Are there any documents or forms I need to complete before orientation?

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School and college mark sheets and certificates IELTS TRF Study Permit Passport Job Offer Letters...

Before Orientation Day

Can I receive a schedule or agenda for orientation events and activities?

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Yes, it will be communicated to you.

Before Orientation Day

Can I receive guidance on health insurance coverage, medical services, and wellness resources available on campus?

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Yes, on orientation day students will get all the information.

Before Orientation Day

Do students need to bring documents in Hard Copy?

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Yes

Before Orientation Day

How do I receive my refund?

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Please ensure you update your banking details using the link provided below: https://pay.cibc.com/payRequest/ibu

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