Frequently Asked Questions

Before Orientation Day

When and where will orientation take place?

Students will get to know about the orientation day in the pre-departure online webinar and through their student emails.

Other Common Questions

Before Orientation Day

Can I receive a schedule or agenda for orientation events and activities?

Yes, it will be communicated to you.

Before Orientation Day

What is the refund policy?

You can check about the refund policy on our website: https://ibu.ca/refunds/

Before Orientation Day

Can I receive guidance on health insurance coverage, medical services, and wellness resources available on campus?

Yes, on orientation day students will get all the information.

Before Orientation Day

Do students need to bring documents in Hard Copy?

Yes

Before Orientation Day

How do I receive my refund?

Please ensure you update your banking details using the link provided below: https://pay.cibc.com/payRequest/ibu

Before Orientation Day

Will there be separate orientation sessions for international students?

There is one orientation session for all students.